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Privacy Policy

This Privacy Policy describes how the FMF website ("we", "us","our") collects, uses, & protects your personal information. By using this website, you agree to the data practices outlined in this policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information
  • Full Name
  • Email address
  • Mobile number
  • Nationality
  • Organization name and job title
  • Photo/ID documents (e.g., passport ID) to enter for various verifications
1.2 Event Information
  • Registration details
  • RSVP and attendance information
  • Session selections
  • Badge data and QR codes
  • Activity log from event scanning points
1.3 Device & Technical Data
  • Device type, operating system, and version
  • IP address
  • Mobile identifiers
  • App performance and crash logs
1.4 Precise Location Information

If you allow location permissions, the App may collect precise (GPS-level) locations to:

  • Enable event navigation
  • Show nearby services (e.g., entrances, facilities, transportation points)
  • Facilitate transportation features (e.g., taxi/Uber integrations)
  • Enhance security and ensure authorized access to restricted areas
Note: You can disable location access from your device settings at any time.
Disabling location may affect certain features of the App
1.5 In-App Chat & Communication

If the App provides chat features, we may collect:

  • Messages sent or received
  • Attachments or shared files
  • Chat timestamps
  • Messages sent to the helpdesk
Privacy Notice: We do not need to monitor private chats, unless required for:
  • Technical troubleshooting
  • Investigating misuse or violations
  • Legal compliance
Chat data may be encrypted depending on the system setup.
2. How We Use Your Information

We use your information to:

  • Process and manage event registrations
  • Generate your digital badge and QR code
  • Provide real-time event information and updates
  • Enable navigation using precise location
  • Facilitate in-app chat features
  • Send notifications via mobile alerts, email, SMS, and WhatsApp
  • Manage logistics (transport, hotel, access-level permissions)
  • Improve app performance, stability, and user experience
  • Ensure security and detect unauthorized access
3. Sharing of Information

We may share your information only when necessary:

3.1 With Event Organizers and Authorized Partners
    For:
  • Registration Management
  • Logistics and operations
  • Security and access control
  • Technical hosting
  • Transportation coordination
  • Communication service
3.2 With Communication Providers
    To Deliver:
  • Email notifications
  • WhatsApp messages
  • SMS Alert
3.3 In-App Chat Systems

Messages may be processed by secure third-party communication providers under
confidentiality agreements.

3.4 Legal and Regulatory Requirements

We may disclose information to comply with:

  • Laws
  • Court orders
  • Government or regulatory requests
4. Data Security

We implement industry-standard security practices such as:

  • Encryption of data in transit
  • Secure hosting environments
  • Strict access controls
  • Continuous monitoring and periodic audits
Important: Despite these measures, no system can guarantee absolute security.
5. Data Retention

We retain personal data only as long as necessary to:

  • Deliver event services
  • Meet legal requirements
  • Resolve disputes

Chat data retention varies based on technical configuration. Location data is not stored permanently unless required for service delivery. Data is securely deleted or anonymized after the retention period.

6. Your Rights

Depending on applicable laws, you may request to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion (where allowed)
  • Withdraw consent for optional features (such as location access)
  • Obtain a copy of your data

Contact us using the details below to exercise your rights.

7. Children's Privacy

The App is not intended for children under 16. We do not knowingly collect data from children without parental consent.

8. Third-Party Services

The App may provide links or integrations with:

  • Map/navigation platforms
  • Transportation services
  • Email/SMS/WhatsApp communication providers
  • Chat frameworks

Their privacy practices are separate and independent.

9. International Transfers

Your data may be transferred to and processed in other countries. We ensure such transfers comply with relevant data protection laws.

10. Changes to this Policy

We may update this Privacy Policy as needed. Continued use of the App after updates indicates acceptance of the revised policy.